Frequently asked questions
Helpful information about delivery, payments and returns.
Shipping & delivery
Do you deliver Australia-wide?
Yes, we deliver Australia-wide with Australia Post.
How much does delivery cost?
Standard Australia Post shipping is A$12.95 per order. Free shipping on orders of A$100.01 or more. Australia-wide delivery.
Payments
What currency are prices in?
All prices shown on this site are in Australian dollars (AUD).
Returns
Can I return an item?
You may request an exchange or store credit within 7 days of receiving your order for an unused item in its original condition and packaging. Contact us before sending anything back.
What if my item arrives damaged?
Contact us before sending anything back. Your rights under Australian Consumer Law may include a repair, replacement or refund for a product that is faulty, damaged, unsafe or not as described.